For Managers and Supervisors
Know learning. Know performance. Know results.
Managers and supervisors are expected to do “more with less,” working in increasingly complex and competitive work environments. The workshops I deliver are targeted at refining and enhancing their skills and competencies for optimum success.
Programs I Deliver
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Managerial Communication
This program enables participants to immediately practice and apply basic and advanced communication techniques to enable them to effectively and efficiently perform their role.
Top 3 Objectives:
➤ Learn and apply singular and collaborative communication techniques
➤ Learn and apply effective business e-mail writing techniques
➤ Apply the SOAR and STAR communication models for effective team meeting outcomes
Manager as Coach
This practical, hands-on program helps supervisors and managers learn and apply effective coaching skills to unlock potential, enhance motivation, and improve performance.
Top 3 Objectives:
➤ Learn the core principles of coaching and understand how it impacts performance
➤ Learn and apply coaching practices in a variety of contexts
➤ Conduct a structured performance based coaching conversation using a coaching model
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Presentation Skills for Clarity and Impact
This practical, skill-modelling based workshop enables participants with the requisite knowledge and skills to deliver impactful presentations.
Top 3 Objectives:
➤ Learn and apply a range of tools to develop an engaging and powerful presentation
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
Effective Delegation Skills
This experiential workshop shows participants how to enhance their efficiency, while also empowering others through delegation.
Top 3 Objectives:
➤ Learn and apply the key steps in the three stages of delegation
➤ Learn and practice the delegation meeting using various tools and techniques
➤ Recognize common issues in delegation and learn techniques and strategies to manage them
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Managing Performance
This practical workshop focuses on key knowledge, attitudes and skills pertaining to assessing, evaluating, and appraising performance in the work environment.
Top 3 Objectives:
➤ Differentiate between managing conduct and managing performance and learn techniques for each
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
Team Leaderhip and Team Effectiveness
This practical, activity-based workshop provides participants with the relevant tools to successfully manage and lead a team towards high performance.
Top 3 Objectives:
➤ Learn 5 leadership approaches and analyze the relevance of each
➤ Learn and practice strategies for building team relationships, facilitating team-work, and monitoring and evaluating team performance
➤ Learn and apply key techniques for managing commitment and capability within the team
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Conflict Management Skills & Techniques
This highly interactive and practical workshop provides participants with useful tools and techniques to manage workplace conflicts.
Top 3 Objectives:
➤ Learn 5 methods for conflict management and the appropriate situations/use for each
➤ Apply the 5 – step conflict management process to resolve conflict with a co-worker
➤ Apply meditation techniques to manage conflict between two members
Problem Solving & Decision-Making for Managers
This engaging, practical workshop helps managers and supervisors understand and apply best practices in problem solving and decision-making in order to effectively resolve workplace challenges.
Top 3 Objectives:
➤ Develop creative and critical thinking capabilities by using various tools and methods
➤ Learn and apply the 5 step problem-solving process to a range of workplace challenges
➤ Learn and apply best practice decision-making processes and methods in work related situations
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Making Change Happen
This action-based workshop provides participants with the tools necessary to plan and implement successful change initiatives in the workplace.
Top 3 Objectives:
➤ Learn the approaches for understanding and applying organizational change
➤ Learn strategies to manage resistance to change and support the transition process
➤ Understand and practice the principles of being an agent of change
Motivation Skills for Managers & Supervisors
This interactive workshop provides managers with the tools necessary to create a motivational climate and create a loyal, engaged, work force.
Top 3 Objectives:
➤ Learn and practice the use of various workplace motivators
➤ Review key motivational theories and practice how to practically apply them in various workplace situations
➤ Implement a long-term motivational strategy for sustained engagement
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If you have a learning need that you don’t see here, please drop me a line.