For Managers and Supervisors
Know learning. Know performance. Know results.
Managers and supervisors are expected to do “more with less,” working in increasingly complex and competitive work environments. The workshops I deliver are targeted at refining and enhancing their skills and competencies for optimum success.
Programs I Deliver
Managerial Communication
This program enables participants to immediately practice and apply basic and advanced communication techniques to enable them to effectively and efficiently perform their role.
Top 3 Objectives:
➤ Learn and apply singular and collaborative communication techniques
➤ Learn and apply effective business e-mail writing techniques
➤ Apply the SOAR and STAR communication models for effective team meeting outcomes
Manager as Coach
This practical, hands-on program helps supervisors and managers learn and apply effective coaching skills to unlock potential, enhance motivation, and improve performance.
Top 3 Objectives:
➤ Learn the core principles of coaching and understand how it impacts performance
➤ Learn and apply coaching practices in a variety of contexts
➤ Conduct a structured performance based coaching conversation using a coaching model
Presentation Skills for Clarity and Impact
This practical, skill-modelling based workshop enables participants with the requisite knowledge and skills to deliver impactful presentations.
Top 3 Objectives:
➤ Learn and apply a range of tools to develop an engaging and powerful presentation
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
Effective Delegation Skills
This experiential workshop shows participants how to enhance their efficiency, while also empowering others through delegation.
Top 3 Objectives:
➤ Learn and apply the key steps in the three stages of delegation
➤ Learn and practice the delegation meeting using various tools and techniques
➤ Recognize common issues in delegation and learn techniques and strategies to manage them
Managing Performance
This practical workshop focuses on key knowledge, attitudes and skills pertaining to assessing, evaluating, and appraising performance in the work environment.
Top 3 Objectives:
➤ Differentiate between managing conduct and managing performance and learn techniques for each
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
Team Leaderhip and Team Effectiveness
This practical, activity-based workshop provides participants with the relevant tools to successfully manage and lead a team towards high performance.
Top 3 Objectives:
➤ Learn 5 leadership approaches and analyze the relevance of each
➤ Learn and practice strategies for building team relationships, facilitating team-work, and monitoring and evaluating team performance
➤ Learn and apply key techniques for managing commitment and capability within the team
Conflict Management Skills & Techniques
This highly interactive and practical workshop provides participants with useful tools and techniques to manage workplace conflicts.
Top 3 Objectives:
➤ Learn 5 methods for conflict management and the appropriate situations/use for each
➤ Apply the 5 – step conflict management process to resolve conflict with a co-worker
➤ Apply meditation techniques to manage conflict between two members
Problem Solving & Decision-Making for Managers
This engaging, practical workshop helps managers and supervisors understand and apply best practices in problem solving and decision-making in order to effectively resolve workplace challenges.
Top 3 Objectives:
➤ Develop creative and critical thinking capabilities by using various tools and methods
➤ Learn and apply the 5 step problem-solving process to a range of workplace challenges
➤ Learn and apply best practice decision-making processes and methods in work related situations
Making Change Happen
This action-based workshop provides participants with the tools necessary to plan and implement successful change initiatives in the workplace.
Top 3 Objectives:
➤ Learn the approaches for understanding and applying organizational change
➤ Learn strategies to manage resistance to change and support the transition process
➤ Understand and practice the principles of being an agent of change
Motivation Skills for Managers & Supervisors
This interactive workshop provides managers with the tools necessary to create a motivational climate and create a loyal, engaged, work force.
Top 3 Objectives:
➤ Learn and practice the use of various workplace motivators
➤ Review key motivational theories and practice how to practically apply them in various workplace situations
➤ Implement a long-term motivational strategy for sustained engagement
If you have a learning need that you don’t see here, please drop me a line.