carolannphilips

In-Person Training : Why does it matter

Online or e-learning is the new fascination of many organizations as a tool to facilitate the learning and development of employees. It’s convenient, flexible, cost effective, immediate, unrestricted, and can be customized to different needs. Yet, one area where I’d still question the effectiveness of e-learning is in teaching ‘behavioral skills’, ‘ people skills’, or …

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Present Perfect!

It is a common belief that good presenters are born. This however is far from the truth. Good presenters make giving effective presentations look easy although serious time and effort have been invested in the preparation of content and delivery. Presentations are no longer made only by CEOs or high level executives. Managers, supervisors, sales …

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To Vent or Not To Vent

Anger is a very powerful, yet normal and common emotion. Some people would argue that ‘venting’ is healthy. Others would say anger projects ‘power’ and ‘confidence’ and can many a time get you what you want! Yes, ‘bottling up’ emotions is unhealthy, yet releasing them in ways that are uncontrolled is not the solution. And …

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Learning That Impacts Productivity

I have always been a firm advocate, and a committed practitioner, of the competency based training (learning) methodology. I strongly believe that trainees should be awarded a “ Certificate of Competence” rather than a ‘Certificate of Attendance’, ‘Certificate of Completion’, ‘Certificate of Participation’, or whatever IF  ‘successful’ after training – be it behavioral, functional, leadership, or language …

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Coaching Your People? Do it Right!

Coaching has become a very popular developmental tool in many organizations. There is no doubt that this method of enhancing individual and organizational performance is highly effective. Yet, the manner in which many organizations approach, design, structure, and implement coaching initiatives is questionable. Firstly, there is a mistaken perception that coaching is a more “elite” …

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