carolannphilips

Where is the Learning Happening?

Current economic challenges have made most organizations concentrate on the one biggest tangible, ‘money’. Many organizations are implementing measures to reduce expenses and improve profitability. One trend is cutting down on employee training and development initiatives. Specifically, those that focus on soft skills. This is unfortunate and short-sighted. Any organization that aspires to survive and …

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Show Me The Way!

I’m often asked which coaching model I use in my coaching practice. A coaching model is a coaching road map usually outlined by an easy-to-remember acronym. It is a method, structure, outline, or framework that facilitates the set-up and process for a coaching conversation and the overall coaching journey. It helps to provide some consistency …

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In-House TD Issues and What to do About Them

Most organizations today realize that learning and development is vital for business success. Every organization worth its salt has a Learning and Development ‘function’, ‘L & D Team’, or ‘Training Department’ and even fully equipped training rooms or ‘Training Centres’, with an allocated budget to conduct a wide range of training initiatives throughout the year …

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‘Need’ Based, Not ‘Want’ Based Training

Every manager seems to think that ‘training’ is the answer to ALL  performance problems. Two employees don’t get along? They need training. Missed a target? You need training. Errors in reports? Get trained! A training needs analysis meeting is never complete without the supervisor or manager listing a plethora of ‘training needs’ for their employees. …

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